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User Experience

If you have had a recent experience that affected your travel plans, please email us with details. committee@stug.org.uk

Michelle and Neil Payne with two of their alpaca herd

West Wight Alpacas to close tourist farm after 15 years amid visitor decline

Much-loved tourist attraction, West Wight Alpacas, is to close at the end of the season after 15 years. The farm,

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5 April 2026
Red Funnel Red Osprey

Walking firm urges Red Funnel to tackle rising Isle of Wight ferry prices

Red Funnel has been urged to act on rising ferry prices after a UK walking‑tour operator warned that escalating costs

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5 April 2026
Wightlink Letter

BUSINESSES UNITE TO OPPOSE EMISSIONS CHARGES THREATENING ISLE OF WIGHT ECONOMY

More than 35 businesses across the Isle of Wight have signed a joint letter warning that Government plans to expand

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3 February 2026
National Express & Hover Travel

ISLANDERS CAN NOW BOOK BUS, HOVERCRAFT AND COACH TRAVEL IN ONE SIMPLE TICKET

Getting from the Isle of Wight to destinations across the UK is now simpler than ever, thanks to through-ticketing from

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1 February 2026
Wightlink User Group News

SUMMER TOURIST NUMBERS DROP AGAIN BY 4.2% AND VISITOR SPENDING SLUMPS

Tourism on the Isle of Wight has fallen yet again, with a 4.2% drop in the number of Summer holidaymakers

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25 November 2025
Isle of Wight drop in tourism

TOURISM SLUMP CONTINUES AS FERRY WOES AND FAMILY DECLINE HIT ISLE OF WIGHT

Newly released figures show that the Isle of Wight has suffered another year-on-year drop in visitor numbers in the first

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30 July 2025
Wightlink Fare for Festival

FURY AS WIGHTLINK RETURN FARE ‘NEARS £500’ FOR ISLE OF WIGHT FESTIVAL

There has been anger on social media this week with Wightlink blasted for charging almost £500 for a return ferry

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29 April 2025
Wightlink Yarmouth

HOLMSEY: I miss being able to turn up and travel…

Can I ask you a few simple questions? You won’t need a pen and paper and sorry, there are no

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16 April 2025
Wightlink

ISLANDERS COMPLETE 18,000 WIGHTLINK CROSSINGS WITH NHS APPOINTMENT DISCOUNT

A year after Wightlink introduced the £70 maximum return ferry fare for Isle of Wight residents travelling to the mainland

Read More
25 November 2024
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      • Hovertravel
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      • Hovertravel
      • Red Funnel
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    • Ferry Reliability Statistics
      • View All
      • October 2024 Isle of Wight Ferry Relibility Statistics
      • Sepember 2024 Isle of Wight Ferry Relibility Statistics
      • August 2024 Isle of Wight Ferry Relibility Statistics
    • Reports
      • All Reports
      • Solent Ferries Report 2025
      • Solent Car Ferries 2025
      • Cross Solent Vehicle Ferry Pricing Study 2025
      • WUG Report: Why is IOW Ferry travel so expensive. Oct2024
      • WUG Sept 23 Report & Recommendations
      • Wightlink: The Money The Group The People
      • Accessibility Report
      • Report on Impact of Ferry Travel on Young People
      • The Welsford Report
      • Impact of Physical Separation – 2016
      • User Experiences Report
    • Advertising Standards Authority Complaint Process
    • Fishbourne Parish Newsletter
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  • Home
  • News
    • News
    • Newsletter
    • Cancellations
    • Political
    • User Experiences
    • Events
    • Miscellaneous
  • Have Your Say
    • Letters
    • Feedback to Wightlink
  • About Us
    • About WUG
    • Goals and Objectives
    • Constitution
    • Contact Us
  • Resources
    • The Islander’s Charter
    • Service Status
      • Hovertravel
      • Red Funnel
      • Wightlink
    • Timetables
      • Hovertravel
      • Red Funnel
      • Wightlink
    • Ferry Reliability Statistics
      • View All
      • October 2024 Isle of Wight Ferry Relibility Statistics
      • Sepember 2024 Isle of Wight Ferry Relibility Statistics
      • August 2024 Isle of Wight Ferry Relibility Statistics
    • Reports
      • All Reports
      • Solent Ferries Report 2025
      • Solent Car Ferries 2025
      • Cross Solent Vehicle Ferry Pricing Study 2025
      • WUG Report: Why is IOW Ferry travel so expensive. Oct2024
      • WUG Sept 23 Report & Recommendations
      • Wightlink: The Money The Group The People
      • Accessibility Report
      • Report on Impact of Ferry Travel on Young People
      • The Welsford Report
      • Impact of Physical Separation – 2016
      • User Experiences Report
    • Advertising Standards Authority Complaint Process
    • Fishbourne Parish Newsletter
  • Join Us
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